Inclusion is a foundational element of public safety. This statement describes how Thatcher Lewis builds and maintains accessible digital experiences, the standards we conform to, and how to request accommodations or report a barrier.
Our Foundational Commitment to Accessibility
Thatcher Lewis, LLC is firmly committed to ensuring digital accessibility for all users, including individuals with disabilities. As a leadership training partner for law enforcement, fire departments, emergency medical services, and public administration, we believe that inclusion is a foundational element of public safety. We continually strive to improve the user experience for everyone and apply the relevant accessibility standards to our digital platforms, course materials, and communications.
Conformance Status and Web Standards
We are actively working to ensure our website and digital content conform to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA. This serves as the established technical standard for public-facing services under Title II of the Americans with Disabilities Act (ADA).
Furthermore, we are proactively integrating the updated WCAG 2.2 guidelines to improve experiences for users with low vision, cognitive, learning, and motor disabilities. This includes optimizing our site for accessible authentication, redundant entry reduction, and proper touch target sizing.
Legal Compliance for Government and Agency Partners
We understand that our federal, state, and local government clients are legally obligated to buy, build, and use accessible Information and Communication Technology (ICT). Thatcher Lewis is committed to supporting our agency partners with their compliance efforts through the following frameworks:
- Section 508 of the Rehabilitation Act: Our digital platforms and training documentation are designed to align with Section 508 functional performance criteria. This supports the federal and municipal agencies we serve in meeting their ICT procurement obligations.
- California Assembly Bill 434 (AB 434): For our California-based partners, we strive to maintain digital properties that meet or exceed the WCAG 2.0 Level AA standards required for state executive branch agencies.
- Department of Justice Title II ADA Mandate: We are structuring our digital delivery systems to help our municipal partners meet the Department of Justice's phased digital accessibility deadlines: April 24, 2026 (now in effect for larger public entities) and April 26, 2027 (for smaller public entities).
Voluntary Product Accessibility Template (VPAT) and Reporting
Agencies requiring accessibility conformance documentation (such as an Accessibility Conformance Report based on the industry standard VPAT 2.5 framework) for contract vetting or vendor compliance audits may contact our administration team, and we will work with your procurement office to provide the documentation your process requires.
Key Accessibility Features Implemented
To ensure an inclusive digital environment, we have implemented the following features across our website:
- Keyboard Navigation: Menus, interactive elements, and forms are designed to be navigable using a keyboard, without requiring a mouse.
- Accessibility Widget: An on-site accessibility widget, available on every page, lets visitors adjust contrast, text size, and other display preferences to suit their needs.
- Semantic Structure: We utilize semantic HTML (such as clear heading hierarchies and ARIA landmarks) to ensure compatibility with screen readers and other assistive technologies.
- Visual Accessibility: Our site employs high-contrast ratios, resizable text capabilities, and visual indicators that do not rely solely on color to convey information.
- Media Alternatives: We aim to provide descriptive alternative text for relevant images and clear labeling for all form input fields.
Third-Party Integrations and Known Limitations
While we strive to adhere strictly to the accepted guidelines and standards for accessibility, it is not always possible to do so in every area of the website. Certain features rely on third-party services, such as the customer relationship platform that processes our contact form submissions and the assistive accessibility widget available on every page. We favor vendors who can document their own conformance with Section 508 and WCAG standards; even so, users may occasionally encounter limitations within third-party components.
Continuous Improvement and Auditing
Digital accessibility is an ongoing process. We regularly test our website to identify and remediate accessibility barriers. As the digital landscape and regulatory standards evolve, we will continue to update our practices and site architecture to maintain rigorous compliance and serve our community effectively.
Feedback and Accommodation Requests
We welcome your feedback on the accessibility of the Thatcher Lewis website. If you encounter any accessibility barriers, require a document in an alternative format, or need specific accommodations to participate in our in-person or digital training courses, please reach out to us. You can also submit accessibility feedback or an accommodation request through our contact form.
- Phone
- (615) 987-6002
- Mailing Address
- Thatcher Lewis, LLC
1740 Old Fort Pkwy, #1003
Murfreesboro, TN 37129
We aim to respond to all accessibility feedback and accommodation requests promptly to ensure you receive the information and support you need.
Thatcher Lewis, LLC · 1740 Old Fort Pkwy, #1003, Murfreesboro, TN 37129 · Last updated: July 18, 2026